Last updated: June 14, 2026
Privacy Policy
Benny & Penny’s Adventures respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, join our email list, or purchase digital, audio, or print products from us.
Additional privacy notices and request pages:
This website is created for families, parents, caregivers, educators, and children, but website forms, purchases, newsletter signups, and account-related activity are intended for adults. We do not knowingly collect personal information directly from children.
Information We Collect
We may collect information you choose to provide, including:
- Your name and email address when you submit the contact form.
- Your phone number if you choose to provide it.
- Your inquiry type and message when you contact us.
- Your email address when you join our newsletter or email list.
- Opt-in consent details, such as checkbox selections, consent text shown, timestamp, IP address, and browser/user-agent information.
- Purchase and order information when you buy digital, audio, or print products.
- Billing and shipping details needed to process orders and support fulfillment.
- Download or access information for PDF, EPUB, audiobook, or audio products, such as download count, access status, file type, and expiration details.
How We Use Information
We use information to:
- Respond to questions and contact form submissions.
- Send website inquiry notifications to our business email.
- Send newsletter updates, book release announcements, printables, and related resources when you sign up.
- Send SMS messages only when you affirmatively opt in, such as messages about your inquiry, orders, downloads, support, and related updates.
- Process purchases and provide access to digital downloads, audiobooks, audio files, or print orders.
- Track download/access limits and help prevent unauthorized sharing.
- Maintain consent, transaction, tax/accounting, customer support, and security records.
- Improve the website, customer experience, and product offerings.
Contact Forms and Email Notifications
When you submit a contact form, your submission may be sent to us by email and may also be stored in our website backend so we can review and respond. We may use service providers, such as Mailjet or another email provider, to deliver these notifications.
SMS/Text Message Opt-In
If you choose to opt in to SMS messages, Benny & Penny’s Adventures may send text messages about your inquiry, orders, downloads, support, and related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive SMS messages is not a condition of purchase. See our Messaging Terms.
We do not sell your personal information. We do not share mobile opt-in data or SMS consent with third parties for their own marketing purposes.
Newsletter and Email List
If you join our email list, we may send you updates about Benny & Penny’s Adventures, new books, resources, printables, and related announcements. You can unsubscribe from marketing emails at any time using the unsubscribe link in those emails or by contacting us. Marketing emails should include a valid postal address and a clear unsubscribe method.
Payments
Payments are expected to be processed through Stripe or another secure payment provider. We do not store full credit card numbers on our website. Payment providers may collect and process payment information according to their own privacy policies.
Digital Downloads and Audiobooks
PDF, EPUB, audiobook, and other audio files may be delivered using private storage, such as Cloudflare R2, and signed, time-limited links. We may track download or access activity, including the number of downloads or plays, file type, purchase record, and link expiration, to provide access and protect our digital and audio products.
If audiobook streaming, playback, or third-party audio delivery is added later, the provider may process technical information needed to deliver the audio experience, such as device/browser information, access logs, playback requests, and IP address.
Print-on-Demand Orders
If print books are offered, order details may be shared with a print-on-demand provider, such as Lulu or another fulfillment partner, only as needed to print and ship your order.
Cookies and Analytics
We may use basic cookies, analytics, or similar technologies to understand website traffic, improve the website, and support site functionality. If additional analytics, advertising, or targeted advertising tools are added later, this policy and related opt-out pages should be updated before launch.
How We Share Information
We do not sell personal information. We may share information with trusted service providers who help us operate the website, send emails, process payments, deliver digital/audio files, fulfill print orders, or comply with legal obligations. We do not share mobile opt-in data or SMS consent with third parties for their own marketing purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No website or online service can guarantee complete security, but we work to keep information protected and use reputable providers for payments, email, hosting, and storage.
Your Choices
You may contact us to request that we update, correct, or delete information you have provided, subject to legal, accounting, security, transaction, and recordkeeping needs. You may unsubscribe from marketing emails at any time. You may opt out of SMS messages by replying STOP. State-specific rights and request options are available through our Privacy Requests page.
Children’s Privacy
Our books and resources may be created for children and families, but this website is intended to be used by adults, including parents, guardians, caregivers, educators, and healthcare professionals. We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.
Contact Us
Questions about this Privacy Policy can be sent to hello@bennyandpenny.com.